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Posté le: Ven 25 Mai - 11:50 (2018) Sujet du message: cant download my owned games
I have the same issue. Paid through paypal, played game for a couple weeks and my phone died. Carrier replaced phone but I cannot re-download my game. I tried using the instructions in the faq, but my response is that 'You have not downloaded any games from Gameloft.' I send an email last week to Gameloft, but have only received the generic reply that a ticket has been opened. It looks like this is a common problem here. What else is there to do?
I didn't find the right solution from the Internet.